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Privacy Policy
You linked to this Privacy Policy via a product website owned
by Industrial Control Repair, Incorporated (ICR). This
policy applies to all online communication with ICR
owned brands. When you provide us with online information
through this Website, we respect your privacy. It is important
for you to understand what information we collect about you
during your visit and what we do with that information. Please
note that your visit to our Website is subject to this Privacy
Policy and our Terms and Conditions.
At all times, we reserve the right to disclose any information,
including personally identifiable information, to comply with
any applicable law, regulation, legal process or governmental
request; to protect ICR rights or property (including
without limitation in the event of a transfer of control of
a ICR company, affiliate, or brand, or substantially
all of its assets), or during emergencies when safety is at
risk, or for credit fraud protection and risk reduction purposes.
1. Information Collection and Use
We only collect personally identifiable information about
you via this Website when you provide it in connection with
a request for a product, service, or information. For example,
if you decide to place an order, we will ask you for your
delivery and billing address, phone number(s), email address,
credit card number and its expiration date. If you decide
to complete a user registration form or survey, we may ask
you for information such as your contact information (e.g.,
name, e-mail address and mailing address), age group or birth
date. When you submit your personally identifiable information
on this Website, you are giving your consent to the collection,
use and disclosure of your personal information as set forth
in this Privacy Policy. ICR companies may use the
information that you provide to fulfill your request for a
product, information, or other service, or respond to an email
or other request, as well as to create and deliver to you
our newsletters or surveys, communications containing product
information, usage tips or promotions, help improve our website(s)
or services, or customize visitors' experience at our website(s).
We do not share your credit card or other account information
with unaffiliated third parties unless you authorize us to
do so, or if it is necessary to fulfill our responsibilities
including, but not limited to, delivering a product or service
that you order. If you prefer not to receive email marketing
communications from us or from third parties, please see Section
7 below. You cannot opt-out of receiving communications from
ICR (or third parties who may assist us) relating
to a specific order or request for a product or service. If
you would prefer that we not collect any personally identifiable
information from you, please do not provide us with any such
information.
We may also collect, store or accumulate certain non-personally
identifiable information concerning your use of this Website,
such as information regarding which of our pages are most
popular. Information gathered may be used in aggregate form
for internal business purposes, such as generating statistics
and developing marketing plans. We may share or transfer such
aggregate, non-personally identifiable information with or
to our affiliates, licensees and partners.
This Website is intended for adults. We do not knowingly
collect personal information from children under the age of
13. However, if the parent or guardian of a child under 13
believes that the child has provided us with personally identifiable
information, the parent or guardian of that child should contact
us at onlinesales@industrialcontrolrepair.com
if they want this information deleted from our files so that
it is not in retrievable form. If we otherwise obtain knowledge
that we have personally identifiable information about a child
under 13 in retrievable form in our files, we will delete
that information from our existing files so that it is not
retrievable.
2. Ensuring Your Security
We use the Secure Sockets Layer (SSL), an advanced security
protocol that protects your credit card information and ensures
secure online ordering. SSL Internet connections are encrypted,
and thus protect all credit card ordering information, including
your name, address and credit card number, so it cannot be
read in transit. We use secure technology, privacy protection
controls, and restrictions on employee access, to safeguard
your personal information. To improve the security of this website, we do not store your credit card information in our database.
3. Safe Shopping Guarantee
We guarantee that every online transaction you make will be
"100% safe". This means you pay nothing if unauthorized
charges are made to your card as a result of shopping at our
online store. It is determined that under the Fair Credit
Billing Act, your bank cannot hold you liable for more than
$50.00 of fraudulent charges. If your bank does hold you liable
for any of this $50.00, we will cover the entire liability
for you, up to the full $50.00. We will only cover this liability
if the unauthorized use of your credit card resulted through
no fault of your own from purchases made while using the secure
server. In the event of unauthorized use of your credit card,
you must notify your credit card provider in accordance with
its reporting rules and procedures.
4. Technology We Utilize
There are two commonly used technologies used on this site,
clear gifs and cookies. We use these to monitor the performance
of the site and to measure it's effectiveness. "Cookies"
are small pieces of information stored by your browser on
your computer's hard drive. We do not use cookies to obtain
any personally identifying information. Most web browsers
automatically accept cookies, but you can usually change your
browser to prevent this. Please be assured that accepting
a cookie does not give us access to your computer or personal
information under any circumstances. If you disable cookies,
you may be unable to order or use other features of our sites.
If you experience any problems, please email us at OnlineSales@industrialcontrolrepair.com.
Clear gifs are tiny graphics with a unique identifier, similar
in function to cookies, and are used to track the online movements
of Web users. Clear gifs are not tied to users' personally
identifiable information.
5. Third Parties
We may rely on other companies and individuals to perform
functions on our behalf. Examples include data analysis firms,
customer support specialists, webhosting companies, and fulfillment
companies (e.g., companies that fill product orders or coordinate
mailings). We may share personally identifiable information
with such third parties as appropriate for them to perform
their functions, but they may not use such information for
any other purpose. We may also share personally identifiable
information with marketing partners or other direct marketers,
so they can send you notices about their products or services.
If you do not want to receive email marketing communications,
see section 7 below for opt-out information.
Our website may offer links to and from other third party
sites. Other sites have their own policies regarding privacy.
If you visit one of these sites, you may want to review the
privacy policy on that site. For example, you may have linked
to the ICR brand site through a banner advertisement
on another site. In such cases the site you have linked from
may collect information from people who click on the banner
or link. You may want to refer to the privacy policies on
those sites to see how they collect and use this information.
6. Notification of Changes
We may revise this Privacy Policy from time to time. If we
decide to change our Privacy Policy, we will post the revised
policy here. As we may make changes at any time without notifying
you, we suggest that you periodically consult this Privacy
Policy.
7. Email Marketing
We want to communicate with you via email correspondence only
if you want to hear from us. When you purchase an ICR
product, we may from time to time send you email messages
describing new products, special offers, and great values.
If for any reason you would no longer like to receive email
messages from the ICR brand you purchased, you can
click
here to remove yourself. Please allow up to 10 days for
us to process your request.
Your privacy is important to us, and for this reason we will
never share or sell your email address with any third parties
for direct marketing purposes. Please note, if you decide
not to receive marketing emails from an ICR brand,
you may still receive “Transactional” email messages
regarding your order (i.e. order confirmation, shipping information,
customer service notifications, etc.) If you have questions
or concerns regarding this statement, please contact us at
onlinesales@industrialcontrolrepair.com.
8. Information Sharing Preferences
We may share information with carefully selected vendors,
business partners and other organizations that are not part
of the ICR family (as mentioned, your e-mail address
is not shared). These companies and organizations may use
the information we share to provide special opportunities
and offers to you.
If you do not want us to share information you provide with
vendors, business partners and other organizations that are
not part of the ICR family, please click
here or send a fax marked "attn: opt-out" including your name, complete address
and email address to 586-751-3368. Please note that these
requests may take up to six to eight weeks to become effective.
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